Your Digital Partner in Malaysia

in pursuit from excellence to perfection

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Creativity is our priority

Unknown [ʌnˈnəʊn]
Our mission is simple: we build a brand people trust, recognize, and remember.

Unknown Agency isn't just about making you known—we're here to make you well-known.

We’re passionate about storytelling, design, and marketing strategy that give your brand the recognition it deserves.

What about development? Yes, we got you covered. We keep an eye for bugs 24/7.

Branding

Design

Development

Digital Marketing

OUR SERVICES

Branding

We craft powerful brand identities that authentically connect with your audience, leaving a lasting impact.

Brand Strategy

A comprehensive "rulebook" for how the brand looks and sounds. We ensure brand unity across all marketing materials where streamline design for every collaboration or partnership.

Market Research

Analyzing your target audience and competition

Brand Architecture

Structuring your brand’s hierarchy and relationship.

Competitive Analysis

Understanding the market landscape, unique strengths, weaknesses

Positioning

Defining where your brand stands in the market.

Brand Identity

Cohesive and memorable visual experience for users. A complete brand identity system for consistent branding across platforms to gain trust and long-term loyalty. A visual design that are instantly recognizable, authentic and meaningful.

Logo Design

The iconic symbol and typography representing the company

Color Palette

Strategically chosen colors that evoke the brand's personality

Typography

Font choices that complement the logo and overall tone

Visual Design

Moodboard, illustrations, and graphic elements.

Brand Voice

Consistent voice builds trust and differentiates clients from competitors.
Your brand voice, crafted with precision. We deliver compelling messaging that converts leads into customers.

Brand Personality

How does the brand "sound" in writing?

Key Messaging

Core messages that consistently communicate the brand's value.

Taglines & Slogans

Crafting catchy and memorable phrases

Mission & Vision Statements

Articulating your brand’s purpose and goals

Rebranding

Logos are not just symbols; they are the face of your brand, designed to leave a lasting impression.

Guidelines

Detailed logo usage guidelines (sizing, colors, spacing).

Consistency

Do's and don'ts for brand voice across various mediums.

OUR SERVICES

Design

We design intuitive, user-centered interfaces that elevate both aesthetics and functionality. Our focus on seamless user experiences translates into higher engagement and conversion rates, ensuring that every interaction with your brand is impactful and meaningful.

User Interface (UI)

From wireframes to interactive prototypes, we visualize the user journey to ensure a smooth experience before development

Sitemaps

Visual diagrams of the website hierarchy and page relationships.

Wireframes

Low-fidelity sketches outlining content and layout of key pages.

User Flows

Mapping out user paths through the website for common goals.

Prototyping

Building clickable prototypes that simulate the user experience with early testing and feedback, saving time and resources

User Experience (UX)

We dive into user-behavior, conducting in-depth research to create designs that truly meet user needs and expectations.

User Research

Gather quantitative data on user demographics and behaviors.

Product Strategy

Get in-depth qualitative feedback about pain points and motivations.

Information Architecture

Analyze how users interact with similar websites or products.

Testing

Crafting detailed profiles of typical users, including their goals, frustrations, and needs.

Visual Design

Our designs are aesthetically pleasing and functionally superior, ensuring every interaction feels intuitive.

Visual Design

Layout, color, typography, imagery in line with the brand.

Interactive Elements

Designing buttons, forms, animations for optimal functionality.

Graphic Design

Validating design decisions through real-user interaction. A commitment to continuous improvement that reveals what analytics can't. Launched design that delights users, validated by data.

Logo

Observing users as they complete tasks and offer feedback

Moderated Testing

Observing users as they complete tasks and offer feedback

Unmoderated Testing

Using online tools to collect user data remotely

A/B Testing

Comparing the effectiveness of different design variations.

OUR SERVICES

Development

We develop scalable, responsive websites that deliver flawless performance across all devices. Each site is meticulously tailored to your business objectives, ensuring a strong online presence that supports your growth.

Custom-Made Web

Break free from template limitations. We bring your design vision to life, pixel-perfect.

Low -Code

Design freedom without code restrictions

Dynamic Websites

Superior control over layout, animations, and interactions

Webflow

Crafting detailed profiles of typical users, including their goals, frustrations, and needs.

CMS

Long-term benefit for clients – simple to advanced content management system even after launch which means no more developer bottlenecks for simple updates.

Easy Updates

Easy client updates to text, images, and blog content

Custom Made

Custom content structures tailored to the client's needs

User-Friendly

User-friendly interfaces that require no technical knowledge

Client Access

Empower your own team to keep your website fresh.

Integrations

Seamlessly integrating third-party tools with your Webflow website. We create much more than a digital brochure – it can drive action and automate business processes.

CRM

Gather quantitative data on user demographics and behaviors.

Data

Analytics and tracking tools

E-commerce

E-commerce platforms with payment gateways

Newsletter

Email marketing services such as Mailchimp, Klaviyo and much more!

Mobile-First

Meticulous attention to design adaptability across devices with flawless user experience for everyone  – no matter where they browse, your website will look stunning on every screen.

Responsive

Prioritizing mobile-first design for an ever-increasing mobile user base

Every Devices

Optimizing layouts for desktop, tablet, and mobile screens

Branding

Ensuring consistent branding and user experience regardless of device

OUR SERVICES

Digital Marketing

Our data-driven digital marketing strategies are designed to enhance your online visibility and engage your target audience effectively.

SEO & SEM

Unlock the power of organic and paid traffic to your site with our strategies increasing your online visibility.

Organic

Identifying relevant search terms and phrases potential customers use.

Research

Competitor analysis to discover keyword opportunities.

Localized

Localized keyword targeting and content

Pay-Per-Click (PPC)

Set up precise conversion goals, analyze data, and continuously adjust campaigns for maximum ROI.

Social Media Marketing

We manage your social media presence, creating engaging content that builds a loyal following.

Low-Code

Design freedom without code restrictions

Dynamic

Superior control over layout, animations, and interactions

Persona Creation

Crafting detailed profiles of typical users, including their goals, frustrations, and needs.

Content Marketing

Break free from template limitations. We bring your design vision to life, pixel-perfect.

Blog Writing

Creating informative and engaging article.

Media Production

Producing high-quality content for brand storytelling.

Content Creation

Crafting detailed captions that align to the product.

Lead Generation

Reach users who previously visited the website, keeping the brand top of mind.

Analytics & Reporting

Our targeted email campaigns convert leads into customers, nurturing relationships with your audience.

Lead Generation

Reach users who previously visited the website, keeping the brand top of mind.

Conversion Tracking & Optimization

Set up precise conversion goals, analyze data, and continuously adjust campaigns for maximum ROI.

Display Advertising

Expand reach with image and banner ads on relevant websites within the Google Display Network.

RECENT PROJECT

Dr. Chong & Co.

Branding
Visual Design
Website Design
Webflow Development
Booking
Digital Marketing
Company
Island Dental Sdn. Bhd.
Status
Active
Industry
Dental

RECENT PROJECT

Angeline Cruise

Branding
Visual Design
Print Design
Website Design
Website Development
Webflow
Digital Marketing
Company
Tedulous Group Sdn. Bhd.
Status
Active
Industry
Tourism

PAST PROJECT

Apex Cars

Website Design
Website Development
Webflow
Content Management System (CMS)
Digital Marketing
Company
Apex Sdn. Bhd.
Status
Active since  July 2023
Industry
Automotive
Link
apexcars.my

RECENT PROJECT

The Bayou Hotel

Website Redesign
Website Development
Wordpress
Webflow
Site Migration
Digital Marketing
Booking Engine
Localization
Hosting & Domains
Third-Party Apps Integration
Company
Bayou Sdn. Bhd.
Status
Active
Industry
Hospitality
Behind the Scenes
Memoji of a blonde woman waving hello.
Foroozan
Managing Director
Memoji of a long hair man with a hand gesture.
Lee
Designer & Developer
Let's work
A logo of a pink ball with two hexagons on it.
together.
Let's work together.